Privacy Policy - South Flowdex

At South Flowdex New Zealand, we value your privacy and are committed to protecting your personal information in compliance with New Zealand privacy laws, including the Privacy Act 2020 and its core privacy principles.

Data Collection

We may collect the following information when you register or use our services:

  • Personal details (name, email, phone number, residential address).

  • Financial information (banking or payment details for deposits/withdrawals).

  • Trading data (transactions, portfolio history, investment preferences).

  • Technical data (IP address, browser type, cookies, and usage logs).

Data Usage

Your data is used to:

  • Create and manage your South Flowdex account.

  • Provide access to trading services across crypto, Forex, CFDs, and stocks.

  • Verify your identity in compliance with KYC/AML regulations.

  • Enhance security and prevent fraudulent activities.

  • Improve the South Flowdex platform through analytics and AI insights.

  • Communicate updates, offers, or compliance notices.

Information Sharing

We do not sell your data. However, we may share it with:

  • Licensed brokers and financial partners integrated into the South Flowdex project.

  • Regulatory authorities if legally required.

  • Service providers (IT, security, payment gateways) bound by confidentiality agreements.

Security Protocols

All sensitive data is protected with encryption, firewalls, and secure servers. We apply bank-grade security protocols and two-factor authentication (2FA) to ensure the safety of your account.

Your Rights in New Zealand

As a New Zealand user, you have the right to:

  • Access and request a copy of your personal data.

  • Request correction or deletion of inaccurate information.

  • Opt-out of marketing communications at any time.

Cookies are used to enhance user experience, analyze traffic, and customize content. You may disable cookies in your browser, but certain platform features may not function properly.